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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Popup windows are not opening

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  • 2 hierdie probleem
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Using Firefox 5.0 (but also happened in 4.x), popup windows do not open. I've gone to Tools>Options>Content and made sure the 'block popup windows' is not checked.

Second issue (may not be related) - when attempting to start Firefox, about 1/2 the time the program hangs - does not start, and I must go to task manager and delete it.

These issues are on a laptop running Windows XP.

Using Firefox 5.0 (but also happened in 4.x), popup windows do not open. I've gone to Tools>Options>Content and made sure the 'block popup windows' is not checked. Second issue (may not be related) - when attempting to start Firefox, about 1/2 the time the program hangs - does not start, and I must go to task manager and delete it. These issues are on a laptop running Windows XP.

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It is possible that your security software (firewall) is blocking the pop-up, so you may have to check the advanced settings in that software.