This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't load my Google toolbar on V5. How do I go back to V4?

BC
BC
more options

I didn't read the small print before installing V5 and now all my Google info has gone, bookmarks, autofill, gmail etc. How can I go back to my previous version and will I get my info back?

I didn't read the small print before installing V5 and now all my Google info has gone, bookmarks, autofill, gmail etc. How can I go back to my previous version and will I get my info back?

All Replies (1)

David McRitchie
David McRitchie
more options

Firefox 4 is end of life, it is not supported.

see https://support.mozilla.com/en-US/questions/841081 for how to use the Google Toolbar with FF5 with support from neither Google nor Mozilla.

Unfortunately it has consequences of not being able to use Microsoft product email applications properly. As seen in a newsgroup without a reference a Google document. Which might explain why they are working on an Internet Explorer solution first.

Or continue reading Q841081 for alternatives, or a Google supplied list of alternatives at the very bottom.