Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Norton toolbar compatible with Firefox 5.0 on my laptop, but not on my desktop. Running 5.0 on both, with same version of Norton 360.

  • 1 antwoord
  • 5 hierdie probleem
  • 18 views
  • Laaste antwoord deur the-edmeister

bravemec
bravemec
more options

I updated to Firefox 5.0 on both my machines this morning. My Norton toolbar came up compatible on my laptop, but Firefox indicates that it is incompatible when I upgraded my desktop. Even with add-on compatibility reporter enabled, the Norton toolbar will not show up on the desktop.

I updated to Firefox 5.0 on both my machines this morning. My Norton toolbar came up compatible on my laptop, but Firefox indicates that it is incompatible when I upgraded my desktop. Even with add-on compatibility reporter enabled, the Norton toolbar will not show up on the desktop.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

I don't believe the Addon Compatibility Reporter works with Norton due to the manner in which their Firefox extensions are built.

Try updating Norton. If that doesn't get that addon to work, see Norton support for help.
http://norton.lithium.com/norton/