We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

incomplete print preview from certain websites

more options

When printing from websites, the print preview is only a few lines of text with the title cut off, and a blue line in the margins. This does not happen with all websites, but is consistent with the site on which it occurs.

When printing from websites, the print preview is only a few lines of text with the title cut off, and a blue line in the margins. This does not happen with all websites, but is consistent with the site on which it occurs.

All Replies (5)

more options

If you switch from portrait to landscape or change the Scale setting, does the page redraw with more of the content?

Is it a site whose URL you can post (i.e., no logon required to get to the page, family friendly, etc.)?

more options

Changing to Landscape did not alter the amount of text displayed. Please advise on how to change the scale. The site does require a log on. Thanks.

more options

The Scale is a percentage (or Shrink to fit) that appears on the toolbar in Print Preview.

more options

Thanks for your efforts. I changed scale and portrait/landscape without success. It is interesting that the login page will print completely, but after logging in none of the content will print more than 4-5 lines. I contacted the website and they said they were able to access the site using my information and it printed well for them. The printer has been disabled and restarted twice without changing the results (the websites suggestion). I used another computer, server, and printer at home and had the same problem.

more options

Sometimes it helps to zap Firefox's stored settings for your printer. That's covered in the "reset" section of this article:

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Other parts might help, too.