This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't update my firefox to ver 5.0 on a user PC WINDOWS 7 Utimate edi.. (On Admin it's OK )

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur ronenza

ronenza
ronenza
more options

On "About firefox " window (Help - about... ), I see 5.0' with "Start now" "link square" , after pressing the" link square" the browser is closing and reopning but the problem consist . I have an Adminstrator and 3 users on my Windows 7 ultimate edition, On the Admin it's ok but not at my user... Thanks Ronen ronenza@gmail.com

On "About firefox " window (Help - about... ), I see '' 5.0''' with "Start now" "link square" , after pressing the" link square" the browser is closing and reopning but the problem consist . I have an Adminstrator and 3 users on my Windows 7 ultimate edition, On the Admin it's ok but not at my user... Thanks Ronen ronenza@gmail.com

All Replies (3)

ronenza
ronenza Vraag-eienaar
more options

Someone PLEASE ?

the-edmeister
the-edmeister
  • Moderator
more options

You posted here with Firefox 5.0 on Win7, is that a different PC that the one with that problem?

If so, download Firefox 5.0 from here - http://www.mozilla.com/en-US/firefox/ - and install it over your current Firefox installation.

ronenza
ronenza Vraag-eienaar
more options

Thanks for your reply ! It's NOT a different PC that the one with that problem. Is there a way to delete all Firefox data and install as a new installation ? Or maybe there is a problem with win 7 permission users that disable all changes ? As the Firefox 5.0 is OK on the Administrator user on the PC with that problem. Ronen