This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Embedded Youtube videos show a black screen reading "Error Occurred, Please try again later."

  • 5 antwoorde
  • 159 hierdie probleem
  • 23 views
  • Laaste antwoord deur pyrogator1970

more options

Hello - Running Firefox 5.0, however, Youtube problem has persisted with all previous versions. MacBookPro4,1 OS 10.5.8, Processor 2.4 GHz Intel Core 2 Duo. Youtube videos play only on their native home page. Embedded Youtube videos on any site never play. When "PLAY" is clicked on embedded videos, I get a black screen with the message: "Error Occurred. Please try again later." This has been going on for at least 2 years. Any help is appreciated, thanks!

Hello - Running Firefox 5.0, however, Youtube problem has persisted with all previous versions. MacBookPro4,1 OS 10.5.8, Processor 2.4 GHz Intel Core 2 Duo. Youtube videos play only on their native home page. Embedded Youtube videos on any site never play. When "PLAY" is clicked on embedded videos, I get a black screen with the message: "Error Occurred. Please try again later." This has been going on for at least 2 years. Any help is appreciated, thanks!

All Replies (5)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
more options

Running ff 3.6.and had the same problem with youtube videos, both embedded and on youtube.com not playing.

Solved it by blocking all cookies on youtube.com.

more options

I m having the same problem .I use window7 ultimate with firefox 6.0

more options

Removing the certain cookies worked for me on 3.6.19

more options

running firefox 5.0.1 and it says I am up to date in the about dialog. this issue seems to have just started yesterday after I had to restore windows from a backup ghost image. I fully patched from microsoft and then the problem cropped up on facebook embedded videos and when I try to go to youtube.com I get a 500 internal server error message with a large block of text after the message. I tried clearing the cache and deleting some of the cookies, but the problem still persists. Youtube embedding and the website works in Internet Explorer 8 but I prefer to use Firefox for most everything I do on the web.