This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

after updating to the 4.0 beta 5 a few weeks ago, my PC reboots when down loading large amounts of email and or attempting to play a .wav video file. i did not have that issue prior to the upgrade.

  • 1 antwoord
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur James

wtakin
wtakin
more options

Having used the beta 4 version of Firefox, the screen pop up kept insisting to upgrade to the 4.0 beta 5 version. I finally went ahead and did the update, and have had the above issue since.

Having used the beta 4 version of Firefox, the screen pop up kept insisting to upgrade to the 4.0 beta 5 version. I finally went ahead and did the update, and have had the above issue since.

All Replies (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Firefox 4.0 has not been in Beta testing for months now as it was released back in April and you appear to be posting with Firefox 5.0

Are you using the Firefox 5.0 which was released June 21 and is at www.mozilla.com ?

As for the sudden reboots well it could likely be a issue with hardware or dirver (for graphics card for example) or even a runlevel software as a application like Firefox itself does not cause Windows to reboot.

Gewysig op deur James