Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why can't FireFox remember a NEW password???

more options

I had to change my Yahoo email login password. FireFox USED TO be able to recognize a new password and ask if it should remember it. Now it is oblivious. Everytime I have to login to Yahoo email Firefox blithely supplies my old password. When I replace it with my new password, Firefox ignores it, and next time supplies my old password. YES, under Tools->Security I have selected "Remember passwords for site."

PLEASE FIX THIS. It is VERY annoying.

Best regards,

Joel Williamson P.S. PLEASE actually read and consider what I've said intead of having a robot scan for keywords and give an inane response.

I had to change my Yahoo email login password. FireFox USED TO be able to recognize a new password and ask if it should remember it. Now it is oblivious. Everytime I have to login to Yahoo email Firefox blithely supplies my old password. When I replace it with my new password, Firefox ignores it, and next time supplies my old password. YES, under Tools->Security I have selected "Remember passwords for site." PLEASE FIX THIS. It is VERY annoying. Best regards, Joel Williamson P.S. PLEASE actually read and consider what I've said intead of having a robot scan for keywords and give an inane response.

All Replies (3)

more options

I don't use this feature, so I can't tell you from personal experience whether there are certain circumstances in which it just fails.

But I can say that you can remove an old password that you don't want Firefox to keep using by going here:

orange Firefox button or Tools menu > Options > Security > "Saved Passwords" button

If that doesn't work, your passwords file may have become corrupted. Fingers crossed that is not the case.

more options

Thanks jscher2000. That worked, BUT, it's still very annoying that Firefox used to deal with such changes smoothly and automatically. Now it's a manual correction that I must make.

Thanks again for your help.

I can only guess that Firefox 5.0 will be even worse (I am avoiding it because it will cancel my add-ons just like 4.0 did). A new version every month means my add-ons will never work if I keep up. After years of satisfaction with FF I am now considering other browsers.

more options

I really don't know whether Firefox has changed, or it's something about Yahoo in particular, or your password file is showing signs of corruption. So I wouldn't take it as a sign that you will be unhappy with Firefox 5.

---

Regarding add-ons, though, due to the new way Firefox versions are numbered, I predict this will be an area of continuing discontent.

If you are inclined to experiment, you can force Firefox to ignore add-on version restrictions by (what else) installing an add-on. Then you can test whether the add-ons important to you actually work in Firefox 4, 5, 6, 7...

Add-on Compatibility Reporter :: Add-ons for Firefox

After you install this add-on and restart Firefox, there will still be a message that "--- is incompatible with Firefox x.0" but the add-on will be enabled and a Disable button will appear for that entry.