This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Youtube videos simply do not play; Tumblr images are distorted.

  • 1 antwoord
  • 11 hierdie probleem
  • 1 view
  • Laaste antwoord deur James

hsiaomegan
hsiaomegan
more options

1. When I click on any YouTube video, the page pops up, but the space (where the video is supposed to play) is simply pitch black. The page states that it is done loading, but no content from the video plays. Everything else on the screen is present.

2. The top bar of Tumblr is distorted. Many (if not all) pictures that show up in my feed are distorted and oddly jumbled.

1. When I click on any YouTube video, the page pops up, but the space (where the video is supposed to play) is simply pitch black. The page states that it is done loading, but no content from the video plays. Everything else on the screen is present. 2. The top bar of Tumblr is distorted. Many (if not all) pictures that show up in my feed are distorted and oddly jumbled.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

Try clearing the Cache in Firefox.

Tools-> Clear Recent History -> [v] Cache or Tools->Options->Advanced->Network -> Offline storage -> [Clear Now]

Youtube may have made some changes recently. Clear the Youtube cookie and refresh page if above does not do it.

Gewysig op deur James