This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

firefox will not work

more options

internet explorer is working fine but firefox will not load any web pages, I am getting an alert message:

Could not initialise the application's security component. The most probable cause is problems with files in your browser's profile directory. Please check that this directory has no read/write restrictions and your hard drive is not full or close to full. It is recommended that you exit the browser and fix the problem. If you continue to use this browser session, you might see incorrect browser behaviour when accessing security features.

internet explorer is working fine but firefox will not load any web pages, I am getting an alert message: Could not initialise the application's security component. The most probable cause is problems with files in your browser's profile directory. Please check that this directory has no read/write restrictions and your hard drive is not full or close to full. It is recommended that you exit the browser and fix the problem. If you continue to use this browser session, you might see incorrect browser behaviour when accessing security features.

Gekose oplossing

Sounds like a Firewall or something that should be addressed there

but searching on the words in the message found a direct hit

Used US spelling to search, but Google probably would have found it either way.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Gekose oplossing

Sounds like a Firewall or something that should be addressed there

but searching on the words in the message found a direct hit

Used US spelling to search, but Google probably would have found it either way.

more options

The file cert8.db in the profile folder had become corrupted.

deleted it & restarted firefox all ok now

Thankyou

more options

Thanks for feedback and marking as solved. Never had that problem yet. Without exact wording of message, I would not have been able to answer it with or without a search. My search tips with the keyword shortcuts used in the location bar are at the bottom of this page: