This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 5.0.1 will not remember my.msn user name (Windows Live ID) and password

  • 3 antwoorde
  • 3 hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

I use my.msn (http://my.msn.com/) as my home page. Firefox 5.0.1 does not seem to remember the Windows ID and password necessary to sign in automatically, and instead delivers the page https://login.live.com/ every time. I have tried every possible combination of settings at Tools > Options > Privacy but have been unable to resolve the issue.

I use my.msn (http://my.msn.com/) as my home page. Firefox 5.0.1 does not seem to remember the Windows ID and password necessary to sign in automatically, and instead delivers the page https://login.live.com/ every time. I have tried every possible combination of settings at Tools > Options > Privacy but have been unable to resolve the issue.

All Replies (3)

more options

Websites remembering you and automatically log you in is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

more options

Thank you very much! That was the one setting I had not experimented with. Problem solved!