This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why is firefox redirecting me from the page I click on to another page? Is there a new virus? I click on facebook and get sent to Groupon, actually type in twitter and get sent to Freshdeals.com. Why did this start happening today?

  • 3 antwoorde
  • 39 hierdie probleem
  • 1 view
  • Laaste antwoord deur Lary_Smith

more options

whether using the Bing search bar or not I am being redirected from sites I click on to other sites.

whether using the Bing search bar or not I am being redirected from sites I click on to other sites.

All Replies (3)

more options

Sounds like you have a browser hijacker installed. Please do the following.

  1. In the location bar where you normally type in a web address, type about:config and hit Enter.

  2. In the filter at the top, type: keyword.URL

  3. Double click it and remove whatever's in there and replace it with http://www.google.com/search?q= and then click OK.

  4. Close the tab

The URL to add in "keyword.URL" becomes a link in this post, so right click it and choose "Copy Link Location" to copy it to the Windows clipboard. Then hit CTRL+V to paste it. Saves you having to type the whole thing.


To reset your home page, do the following.

  • Go to the site you want to set as your homepage.

  • Click the Firefox button, go to Options | Options | General.

  • Make sure it says "Show My Homepage" in the first dropdown menu.

  • Click the button called "Use Current Pages" to set the homepage to the one you have on the screen.

Also, download the free version of Malwarebytes from here and do a full system scan to eliminate malware as the culprit if the above steps don't resolve the problem for you: http://www.malwarebytes.org/products/malwarebytes_free


Last but not least, consider upgrading to Firefox 5.0. The version you have installed at the moment is vulnerable to certain exploits. See the following article: http://www.mozilla.org/security/known-vulnerabilities/firefox.html

more options

I did everything you outlined here, but the words are still underlined and linked to groupon. Please help as it is driving me nad.

P.S. I am already on FF 5.0

Gewysig op deur EFTGuru

more options

I think you can try TDSS killer which is a free software to fix the browser redirection problems.

If TDSS won't help, you can try these steps: http://blog.teesupport.com/tdsskiller-wont-run-how-to-remove-google-redirect-virus-if-tdsskiller-wont-run/

Good luck!