This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

New computer. Cant print from Firefox. HP compjuter and printer. Can print from Outlook and Explorer.

  • 3 antwoorde
  • 27 hierdie probleem
  • 6 views
  • Laaste antwoord deur prodensp

more options

I just got a new HP computer with Windows 7. I am using an HP Officejet 4500 printer. When I try to print from Firefox it brings up a FAX window like I am trying to send a fax. This happens regardless of how I try to print. Going to file then print or the print button on the navigation toolbar or using the print button on the web site. If I try to print from Outlook 2007 or from Explorer 9 everything works fine and the page is printed. I would rather use Firefox over Explorer. Is this just something that MS has put in Windows 7 to force the use of Explorer?

I just got a new HP computer with Windows 7. I am using an HP Officejet 4500 printer. When I try to print from Firefox it brings up a FAX window like I am trying to send a fax. This happens regardless of how I try to print. Going to file then print or the print button on the navigation toolbar or using the print button on the web site. If I try to print from Outlook 2007 or from Explorer 9 everything works fine and the page is printed. I would rather use Firefox over Explorer. Is this just something that MS has put in Windows 7 to force the use of Explorer?

Gekose oplossing

{ Ctrl + P } to initiate printing and at the top select your printer in the Printer - Name box. Currently you have a "virtual" printer selected.

Lees dié antwoord in konteks 👍 5

All Replies (3)

more options

Gekose oplossing

{ Ctrl + P } to initiate printing and at the top select your printer in the Printer - Name box. Currently you have a "virtual" printer selected.

more options

That fixed it. In the Printer Name box was the correct HP printer name but it had fax on the end of it. When I removed the fax from the printer name, everything worked fine. Thanks for the help.

more options

ctrl P does nothing when I am in FIREFOX. It opens when in other programs; but, nothing in FIREFOX. Now what?