This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

safe mode feature is missing in Firefox 5

Moltres Rider
Moltres Rider
more options

somehow the option to run Firefox in safe mode has disappeared, I need to run in safe mode to see if a problem is fixed on a website, but there is no option to run in safe mode, that option came up missing!

somehow the option to run Firefox in safe mode has disappeared, I need to run in safe mode to see if a problem is fixed on a website, but there is no option to run in safe mode, that option came up missing!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

In Firefox 4 the Start Menu shortcut for opening the Firefox SafeMode was removed and two new ways added. http://support.mozilla.com/en-US/kb/Safe+Mode

  1. You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.