This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Mail no longer works right through att.my.yahoo on Firefox.

  • 1 antwoord
  • 45 hierdie probleem
  • 1 view
  • Laaste antwoord deur ginnyp

ginnyp
ginnyp
more options

I use att.my.yahoo.com to access several e-mail accounts. Recently (perhaps about the time I upgraded to Firefox 5 or 5.0.1), I started having trouble after going to mail. I now get a different screen that says “A new look! We’ve improved the way you Sign-In to att.net.” That’s fine, but when I try to sign in, it tells me my password has expired and I need to change it. On another e-mail account, it can’t even find the account at all. When I try to go to “member center,” I have the same problems. One would think this might be an AT&T or Yahoo problem, but all is well when working in Safari or even Explorer. I have emptied Firefox cache and removed any cookies that seem to apply, but neither has helped. What else can be done to fix this?

I use ''att.my.yahoo.com'' to access several e-mail accounts. Recently (perhaps about the time I upgraded to Firefox 5 or 5.0.1), I started having trouble after going to mail. I now get a different screen that says “A new look! We’ve improved the way you Sign-In to att.net.” That’s fine, but when I try to sign in, it tells me my password has expired and I need to change it. On another e-mail account, it can’t even find the account at all. When I try to go to “member center,” I have the same problems. One would think this might be an AT&T or Yahoo problem, but all is well when working in Safari or even Explorer. I have emptied Firefox cache and removed any cookies that seem to apply, but neither has helped. What else can be done to fix this?

All Replies (1)

ginnyp
ginnyp Vraag-eienaar
more options

Strange - never saw any answer(s) on this, but it suddenly started working OK. I clicked into e-mail through Firefox instead of Safari (by accident) a couple of days ago, and it has worked ever since! Guess there really was a problem that Firefox fixed!