This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't Install Firefox 5

  • 6 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur tsiripas

more options

Hi guys,

I opened this topic before but i can't find it... Anyway if you could help me. I have Firefox 4 installed and each time I try to install Firefox 5 it's like it's installing 4 again. My homepage has still the "Download Firefox 5" Everything is same as before although on the details it says that I have Firefox 5. I tried plenty times to re-install it but nothing changed.. :/

Hi guys, I opened this topic before but i can't find it... Anyway if you could help me. I have Firefox 4 installed and each time I try to install Firefox 5 it's like it's installing 4 again. My homepage has still the "Download Firefox 5" Everything is same as before although on the details it says that I have Firefox 5. I tried plenty times to re-install it but nothing changed.. :/

Gekose oplossing

Updates reported when running newest version

Check and tell if its working.

Lees dié antwoord in konteks 👍 0

All Replies (6)

more options

You have Firefox 5.0.1 installed .. You User Agent is showing it..

-> click Firefox button -> go to Help -> click About Firefox

Which version is it showing ??

more options

As I said it shows indeed that i have Firefox 5 but i don't see any difference between my last one and the new version. Plus, the interface is different when I installed Firefox 5 on other PC. Moreover, as i said, it keeps suggesting me in the home page to download Firefox 5 while I have already did and installed it.

The problem I face right now is that I cleared every internet temporally files and Youtube videos changed a bit. It doesn't give the 1080p option while with IE it does. I don't know how temporarily files could affect this I just want to have the newest version of Firefox correctly installed so I don't face any of these problems... :/

more options

Gekose oplossing

Updates reported when running newest version

Check and tell if its working.

more options

Ok, thanks for your time dude.

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply

more options

I eventually formated my pc and after installing Firefox5 everything works great. I ddin't really check the link you posted but thanks for your time.