We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't use print feature - works with explorer, not with Firefox

bobwlcsw
bobwlcsw
more options

Can't print with firefox. I get a save file screen and when I close it out, it says "we have hit an unexpected printing error. I can print with explorer.

Can't print with firefox. I get a save file screen and when I close it out, it says "we have hit an unexpected printing error. I can print with explorer.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See this:
http://kb.mozillazine.org/Problems_printing_web_pages

David McRitchie
David McRitchie
more options

The article Ed referred to is the best you can do in Firefox.

The following is not a Firefox solution, and would not be available to all Firefox users:

I do very little printing, but I normally do print preview first for several reasons, if it doesn't look right in Print Preview, I simply switch to the same page in Internet Explorer using the "Launchy" extension and print from IE.

The "Launchy" extension really only works well in Windows, because it gets the information from the Windows operating system, and it is not a proper Firefox solution, so it would not appear in the article. Firefox printing problems are a major problem and have been ignored since Firefox first came out. Making a selection before printing helps a lot.