This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I determine which version of Firefox I currently am running?

more options

How do I determine which version of Firefox I am currently running on my laptop? I use Quickbooks Online and I keep getting a message that they will shortly discontinue supporting the version of Firefox that I have.

How do I determine which version of Firefox I am currently running on my laptop? I use Quickbooks Online and I keep getting a message that they will shortly discontinue supporting the version of Firefox that I have.

All Replies (1)

more options

Help > About Firefox

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.18) Gecko/20110614 Firefox/3.6.18 ( ) = 3.6.18 - but that ( ) doesn't belong there and Quickbooks Online might be misreading your UserAgent as a result of that ( ) being there.

Try resetting your UserAgent string.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox