This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox5 makes my system freeze (have to reboot only)!

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur iamd

iamd
iamd
more options

I'm using Firefix 5.0 Many times when I play video stream on one tab and close it during the stream still running my system stopped working (I can move the mouse pointer but can't click on anything and none of keyboard button including the ctrl-alt-del worked also.)

I got a suggestion from mozillazine forum to disable all add-on and it seems help. However I don't know how to set it permanently so it keeps freezing my system regularly. So I really need a better solution here.

PS One time it even freezes my system while I did not run any video stream on it.

I'm using Firefix 5.0 Many times when I play video stream on one tab and close it during the stream still running my system stopped working (I can move the mouse pointer but can't click on anything and none of keyboard button including the ctrl-alt-del worked also.) I got a suggestion from mozillazine forum to disable all add-on and it seems help. However I don't know how to set it permanently so it keeps freezing my system regularly. So I really need a better solution here. PS One time it even freezes my system while I did not run any video stream on it.

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Please upgrade to the latest version(6.0)

iamd
iamd Vraag-eienaar
more options

Actually I just did after posting this question. FF6 looks much better at first. I visited the same video page and close it and my system didn't freezed.

However just before I cameback to this post, it happened again with video on Youtube. (my system freezed)

PS I never experience anything like this with FF2 to FF4.