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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

my Yahoo mail is not working correctly and one of my bank sites is not loading correctly

  • 2 antwoorde
  • 3 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

susanrose58
susanrose58
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Yahoo is my home page. When I go to Mail, I can't delete, reply or send a new message. Also when I access one of my bank web sites, it's all out of the correct screen size and I can't log on. When I switch to Internet Explorer, it's all fine.

Yahoo is my home page. When I go to Mail, I can't delete, reply or send a new message. Also when I access one of my bank web sites, it's all out of the correct screen size and I can't log on. When I switch to Internet Explorer, it's all fine.

All Replies (2)

strongwind
strongwind
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The bank website problem could be to do with your zoom. To get to normal zoom, hold down the keys: Ctrl+zero. Hopefully that will fix it.

It's probably also worth:

1. Updating to the latest version of Firefox

2. Checking Java is enabled.

To check that Java is enabled:

1. Go to: Tools > Options > Content

2. Make sure that the 'Enable JavaScript' box is ticked

3. Click 'OK'

If this was the answer you were looking for, please click 'Solved' -- Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).