This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

download step 2 says drag icon to folder when prompted, never got icon or prompt

  • 1 antwoord
  • 1 het hierdie probleem
  • 13 views
  • Laaste antwoord deur cor-el

more options

I have a new macbook pro and am trying to download fire fox. It seems to have downloaded but step 2 says "when prompted drag icon into applications folder. After it finished downloading I never got an icon to move to the folder and there was no prompt. What do I do??????

I have a new macbook pro and am trying to download fire fox. It seems to have downloaded but step 2 says "when prompted drag icon into applications folder. After it finished downloading I never got an icon to move to the folder and there was no prompt. What do I do??????

All Replies (1)

more options