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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

On one website, Mozilla changes my password from capital letters to lower case, therefore, I cannot log in. How do I stop this problem. It does not happen with Explorer.

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On one website, Mozilla changes my password from capital letters to lower case, therefore, I cannot log in. How do I stop this problem. It does not happen with Explorer.

On one website, Mozilla changes my password from capital letters to lower case, therefore, I cannot log in. How do I stop this problem. It does not happen with Explorer.

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Make sure that you haven't saved Uppercase and Lowercase versions of that name and password.

Remove saved Password(s):

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"