This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I paid to have you install firefox last week, You installed wrong ver.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Noreth

more options

On your order # 9191045-207 you installed firefox for me and cleaned up my D: drive. I have Win 7 with 3,5 gig and should have had installed a 64 bit system instead of 32 bit. Also my Norton signal shows error code of D: drive needs to be cleaned as it is full. Please contact me about help. I am a novice user and am 76 yrs old, so I need you to go in and make the changes for me.

On your order # 9191045-207 you installed firefox for me and cleaned up my D: drive. I have Win 7 with 3,5 gig and should have had installed a 64 bit system instead of 32 bit. Also my Norton signal shows error code of D: drive needs to be cleaned as it is full. Please contact me about help. I am a novice user and am 76 yrs old, so I need you to go in and make the changes for me.

All Replies (1)

more options

1st, i don't think that you have to pay to use Firefox, it's totally free. 2nd, as far as i know there's no 64bit version. 3d, if your Hard Disk Drive (D:) is full, why should firefox team care of it? I mean, it's not their job, Firefox is just a web browser.