This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I try to open a website, firefox tries to download the web address as a .jsf file or a .txt file.

  • 1 antwoord
  • 1 het hierdie probleem
  • 64 views
  • Laaste antwoord deur cor-el

bacon85
bacon85
more options

I pull up google. Type in a search query. The results pull up. I choose a website link and instead of going to the website, a notification window pops up asking me to confirm a download of a .jsf file or a .txt file. I will post an example below:

"You have chosen to open 'register.jsf' which is a: Binary File from http://yellow.taleo.net - Would you like to save the file?"

I pull up google. Type in a search query. The results pull up. I choose a website link and instead of going to the website, a notification window pops up asking me to confirm a download of a .jsf file or a .txt file. I will post an example below: "You have chosen to open 'register.jsf' which is a: Binary File from http://yellow.taleo.net - Would you like to save the file?"

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).