Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Yesterday, Firefox did an automatic update for V.6.0.1. After I restarted Firefox, Web pages won't finish loading. Many images and text are missing. Can I uninstall the update? How do I fix it?

  • 2 antwoorde
  • 9 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

tmcbride
tmcbride
more options

Most sites I visit such as Facebook load part of the page and then won't finish. My personal website gets a message: File Not Found yet IE loads it without a problem. Another site loads a backround image but none of the graphics or text that make up the page.

Most sites I visit such as Facebook load part of the page and then won't finish. My personal website gets a message: File Not Found yet IE loads it without a problem. Another site loads a backround image but none of the graphics or text that make up the page.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

See also: