This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Everytime I open Firefox I'm asked to allow the following program to make changes to this computer. The file is supposedly on the harddrive and to do with Thawte Code Signing CA-G2.

  • 2 antwoorde
  • 9 hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

I've never been promted to make such a change before and we have had issues with viruses, etc - but this should now be cleared up - but this makes me nervous.

When I look at the details of the publisher certificate I see: Name: Firefox Sorfware Updater Verified Publisher: Mozilla Corp File orgin: hard drive of this computer

More details that it's to do with Thawte Code Signing CA-G2 and Valid from 27/09/2010 to 30/10 2011

The Certification path is: thawte > thawte Primary Root CA > Thawte Code Signing CA-G2 > Mozilla Corporation

I'm prompted every so often to update Firefox but it always seems to come frou YOUR server, not my hard drive.

When asked to make this change I keep saying "no"! What do you think? Is it just a normal update?

Thanks for your help! Meg

I've never been promted to make such a change before and we have had issues with viruses, etc - but this should now be cleared up - but this makes me nervous. When I look at the details of the publisher certificate I see: Name: Firefox Sorfware Updater Verified Publisher: Mozilla Corp File orgin: hard drive of this computer More details that it's to do with Thawte Code Signing CA-G2 and Valid from 27/09/2010 to 30/10 2011 The Certification path is: thawte > thawte Primary Root CA > Thawte Code Signing CA-G2 > Mozilla Corporation I'm prompted every so often to update Firefox but it always seems to come frou YOUR server, not my hard drive. When asked to make this change I keep saying "no"! What do you think? Is it just a normal update? Thanks for your help! Meg

All Replies (2)

more options

I get that too.

I just keep saying, no thanks.

more options

Check that you do not run Firefox as Administrator.

Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program directory.