This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 6 does not prompt for where to save a download (selected in options)

  • 5 antwoorde
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur Hasan

more options

under tools=> options=> downloads=> selected always ask me where to save the file but I'm never prompted. I have to use the default down loads folder. Why?

under tools=> options=> downloads=> selected always ask me where to save the file but I'm never prompted. I have to use the default down loads folder. Why?

All Replies (5)

more options

Hi wildrice, settings for Downloads are located under Tools>Options. Click the General tab in the middle of that page (see image below). To be prompted for each download, click the round radio button labeled "Always ask me where to save files". If I recall correctly, if you choose this option, you may have the opportunity to switch to one location during the Save process, maybe with a checkmark.

more options

"Always ask me where to save files" is already selected but no prompt appears and the file is not downloaded. Do I need to allow pop-ups to see the prompt?

more options

Are you having problems Downloading All file format files or specific files ??

Managing file types

Check and tell if its working.

more options

So far I've been down loading video file formats. WMV, AVI, MP4. Everything works when Tools=> options => general => saves files to DOWNLOADS (folder) but stops working when "Always ask me where to save files" is selected. I never get the prompt and opening "downloads" with a ctrl J, shows no file down load. When "save files to DOWNLOADS" is selected everything works but the file has to be moved to the correct folder.

more options

Troubleshooting extensions and themes

Check and tell if you can download a file (without any problems) while you are using Firefox Safe Mode.