Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In Windows Vista 7, SP2, Firefox takes several minutes to launch, is non-responsive, hangs sometimes launches additional windows without my clicking. I get error code 10003.

  • 1 antwoord
  • 6 hierdie probleem
  • 4 views
  • Laaste antwoord deur Hasan

dbrotzen
dbrotzen
more options

I'm using Firefox 6.0.2 in Wndows Vista 7, SP2. I'm using Norman Security Suite anti-virus software. Firefox behaves erratically. Sometimes it takes several minutes to launch. If I launch an new window it sometimes hangs. It launches two extra windows without my having clicked to launch. Always two. I get an error code 10003 but when I search for this I get no information about it.

Windows Task Manager shows plugin-container for Firefox running in addition to firefox.exe.

I'm using Firefox 6.0.2 in Wndows Vista 7, SP2. I'm using Norman Security Suite anti-virus software. Firefox behaves erratically. Sometimes it takes several minutes to launch. If I launch an new window it sometimes hangs. It launches two extra windows without my having clicked to launch. Always two. I get an error code 10003 but when I search for this I get no information about it. Windows Task Manager shows plugin-container for Firefox running in addition to firefox.exe.

All Replies (1)

Hasan
Hasan
more options

Troubleshooting extensions and themes

Restore the default home page

Clear Cookies & Cache

Clear the Network Cache

Check and tell if its working.