This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have been using safari on mac recently, but needed to download a file in Firefox. It downloaded fine and appears in the download list, but I can't seem to open or access it. Just don't know how to I suppose! Help much appreciated ; )

  • 4 antwoorde
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur mariasilmon

more options

What do I need to do to open the downloaded file? It appears that stuff downloaded via safari is in one file and downloads via Firefox are in another.

What do I need to do to open the downloaded file? It appears that stuff downloaded via safari is in one file and downloads via Firefox are in another.

Gekose oplossing

Troubleshooting extensions and themes

Check and tell if you are able to Download & Open a file while using Firefox Safe Mode.

Lees dié antwoord in konteks 👍 1

All Replies (4)

more options

Gekose oplossing

Troubleshooting extensions and themes

Check and tell if you are able to Download & Open a file while using Firefox Safe Mode.

more options

Is "Open containing Folder" grayed if you right-click that file in the Download Manager?

more options

Thanks for your help. I fired Firefox up in safe mode; disabled the programmes I had on there and then I was able to retrieve my downloads from the download list.

Many thanks. Have a great day )

more options

Thanks for your help. I fired Firefox up in safe mode; disabled the programmes I had on there and then I was able to retrieve my downloads from the download list.

Many thanks. Have a great day )