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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't get into my personal hotmail account anymore, why?

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I can get into Hotmail but not into my own personal account. The time and date on the computer is right and I can get into Google, Facebook and Westpac online, just not Hotmail. Could the problem be with Firefox?

I can get into Hotmail but not into my own personal account. The time and date on the computer is right and I can get into Google, Facebook and Westpac online, just not Hotmail. Could the problem be with Firefox?

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

What happens if you try to log in?