This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Have you noticed the newest version 3.6.23 crashes frequently? Mine does it a few times a day on web pages that used to work fine before the upgrade.

  • 1 antwoord
  • 16 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Since the last Firefox update was installed on my system, Firefox crashes several times a day on websites that used to be no problem. I have five crash report id's from the last two days (I usually don't send the report). Do you want all of them?

I'm running Firefox 3.6.23 I'm running MacOS X version 10.5.8, on 1.5ghz powerPC G4 with 2gb memory and over 100gig still available on my 150gig hard drive.

I checked for updates - there are no new updates.

I tried sending feedback, but the feedback page said I had to be running the latest version of firefox. So I clicked on "latest version of Firefox", and got "Unfortunately the latest version of Firefox isn't compatible with your computer's operating system" The "learn more" link took me to http://www.mozilla.org/en-US/firefox/4.0/system-requirements/ which says that OS 10.5 is supported.

So - how do I get back to my previous version of Firefox so it doesn't keep crashing AND/OR Is there a fix coming to stop all the crashing AND/OR What do I do about Firefox versions on my computer?

Thanks

Since the last Firefox update was installed on my system, Firefox crashes several times a day on websites that used to be no problem. I have five crash report id's from the last two days (I usually don't send the report). Do you want all of them? I'm running Firefox 3.6.23 I'm running MacOS X version 10.5.8, on 1.5ghz powerPC G4 with 2gb memory and over 100gig still available on my 150gig hard drive. I checked for updates - there are no new updates. I tried sending feedback, but the feedback page said I had to be running the latest version of firefox. So I clicked on "latest version of Firefox", and got "Unfortunately the latest version of Firefox isn't compatible with your computer's operating system" The "learn more" link took me to http://www.mozilla.org/en-US/firefox/4.0/system-requirements/ which says that OS 10.5 is supported. So - how do I get back to my previous version of Firefox so it doesn't keep crashing AND/OR Is there a fix coming to stop all the crashing AND/OR What do I do about Firefox versions on my computer? Thanks

All Replies (1)

more options

That can be a problem with a plugin, possibly Java.

  • bug 573055 - Reproducible [@ nsNPAPIPluginInstance::InitializePlugin()] crashes / Java