This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I'm having this error bp-ecaa7eb9-8b30-4aec-ac6a-14bd22111002 tried everything in your page but ended up with nothing.. Help me please..

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur knorretje

more options

When trying to start firefox he crashes and reports that error.. I can' t open it not even in safe mode.. I tried most of your help contents but ended up every time with a crash.. Can you help me??

Thnx

Nuno

When trying to start firefox he crashes and reports that error.. I can' t open it not even in safe mode.. I tried most of your help contents but ended up every time with a crash.. Can you help me?? Thnx Nuno

All Replies (1)

more options

Your crashreport is
https://crash-stats.mozilla.com/report/index/ecaa7eb9-8b30-4aec-ac6a-14bd22111002
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See bug 680927 for info