New version not installing
- browser says to update to new version.
- click on download.
- download is shown.
- download window shows nothing after download progress bar is finished.
- close and open browser and the version is still old and the update warning is still showing.
All Replies (1)
Try turning off your Anti-Virus application only long enough to download the new version of Firefox. Once you have it downloaded, you'll need to install it.
https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows
When you are 5 versions behind, there is no automatic upgrade / installation, it has to be done manually.