This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why did the new Adobe update state it would erase Mozilla, and cause me to abort the new download?

don-holden@att.net
don-holden@att.net
more options

I was asked today to update my Adobe Flash Player. I began doing so, but stopped when a red stop indicator and message saying Adobe was taking off Mozilla. I want to retain Mozilla Firefox since it has worked excellently, but ask you why Adobe is making this demand and what recourse do I have?

I was asked today to update my Adobe Flash Player. I began doing so, but stopped when a red stop indicator and message saying Adobe was taking off Mozilla. I want to retain Mozilla Firefox since it has worked excellently, but ask you why Adobe is making this demand and what recourse do I have?

Gekose oplossing

Are you sure that message wasn't that Firefox needed to be closed to proceed with the installation of Adobe Flash?

Lees dié antwoord in konteks 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Gekose oplossing

Are you sure that message wasn't that Firefox needed to be closed to proceed with the installation of Adobe Flash?

don-holden@att.net
don-holden@att.net Vraag-eienaar
more options

Thanks. When Adobe prompts another download, I'll understand I should turn off Mozilla. It would have helped if Adobe used the English language. I'll have to remind Chuck Geske, its retired founder and CEO but still on its board, the next time I see him.