This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In Certificate Manager, when I try to confirm an exception, the make permanent box is always greyed out.

  • 3 antwoorde
  • 11 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

tonyriley
tonyriley
more options

In Firefox 7.0.1, Mac OSX 10.6.8.

I accidentally deleted some security certificates. I can get a temporary certificate OK in Certificate Manager, and Confirm Security Exception then works, but the 'Permanently store this exception' box remains greyed out, so I have to go through the procedure every time.

In Firefox 7.0.1, Mac OSX 10.6.8. I accidentally deleted some security certificates. I can get a temporary certificate OK in Certificate Manager, and Confirm Security Exception then works, but the 'Permanently store this exception' box remains greyed out, so I have to go through the procedure every time.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

  • Deselect: [ ] "Always use private browsing mode"
tonyriley
tonyriley Vraag-eienaar
more options

Thanks, Corel. This seems to have partially solved it! But I still get - "chatenabled.mail.google.com:443 uses an invalid security certificate (Error Code:sec_error_untrusted_issuer)" several times

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.