This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why do I get a blank page with only the web address when I try and print a page

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur the-edmeister

more options

Tried to print from two different sources and only get the web address at the top of the page and the rest of the page is blank. I can print other pages, why can't I print a coupon from one site and a set of building plans for a woodworking jig from another site. All other pages I attempt to preview and print work just fine.

Tried to print from two different sources and only get the web address at the top of the page and the rest of the page is blank. I can print other pages, why can't I print a coupon from one site and a set of building plans for a woodworking jig from another site. All other pages I attempt to preview and print work just fine.

All Replies (1)

more options

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Make sure you reset all the prefs for that printer.