This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am using 7.0.1 but got a message to update to 3.6.23? Why? Was this you or a hacker?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

emptybee
emptybee
more options

As I always update my Firefox, when I got the message to update t0 3.6.23, I said yes. I was up late last night and not fully aware of the fact that I had 7.0 installed.

I uninstalled 3.6.23 but want to know why I got it in the first place: was this you or a hacker?

I have two external drives with all my working data, which I disconnected as soon as I realized that I did not need/want 3.6.23 so I can not do any work until I hear fro you.

Thanks

Windows XP SP2, lost of add-ons and plug-ins (which is why I refer FF to IE)

As I always update my Firefox, when I got the message to update t0 3.6.23, I said yes. I was up late last night and not fully aware of the fact that I had 7.0 installed. I uninstalled 3.6.23 but want to know why I got it in the first place: was this you or a hacker? I have two external drives with all my working data, which I disconnected as soon as I realized that I did not need/want 3.6.23 so I can not do any work until I hear fro you. Thanks Windows XP SP2, lost of add-ons and plug-ins (which is why I refer FF to IE)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to reset the prefs.