This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur knorretje

jmario1
jmario1
more options

I updated to Firefox 7. it was able to start after the update but then crashed. It would not restart, so I uninstalled/reinstalled the software. It still crashes on startup. It will not start in safe mode.

I updated to Firefox 7. it was able to start after the update but then crashed. It would not restart, so I uninstalled/reinstalled the software. It still crashes on startup. It will not start in safe mode.

All Replies (1)

knorretje
knorretje
more options

Your crashreport is
https://crash-stats.mozilla.com/report/index/bp-f5276349-abdc-44e3-937f-c48e62111026
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.