This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox "blacks out" when using switchable graphics

  • 2 antwoorde
  • 9 hierdie probleem
  • 3 views
  • Laaste antwoord deur dahlner

dahlner
dahlner
more options

Hi,

I have a HP laptop HP Pavilion dv6-6008eo, it has graphic cards: - AMD Radeon HD 6490M (1 GB DDR5) - Mobile Intel(R) HD Graphics When I switch between these, which I do when I plug in/out the charge in order to save battery life, firefox blacks out.

Regards Anders

Hi, I have a HP laptop HP Pavilion dv6-6008eo, it has graphic cards: - AMD Radeon HD 6490M (1 GB DDR5) - Mobile Intel(R) HD Graphics When I switch between these, which I do when I plug in/out the charge in order to save battery life, firefox blacks out. Regards Anders

All Replies (2)

Ted_H
Ted_H
more options

I had the same problem with the HP Pavilion dm4 I started using this week.

I couldn't find any way to stop it from happening within apps. But I found that if you stop it from switching to the power saving adapter (See: http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/I-wish-to-disable-Switchable-Graphics-on-a-DV7-4030ed/td-p/344302) that it stops.

Obviously this impacts your life on battery. But it's a fair tradeoff rather than losing the ability to use any open FF windows. At least until someone can declare a real solution.

dahlner
dahlner Vraag-eienaar
more options

@Ted_H Thanks for the link, I think however that this is a FF-bug to and hopefully there is someone there who can solve the issue! :)

There must be many people out there having our problem!