This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur twcinnh

twcinnh
twcinnh
more options

Clicked on a link in an email and firefox crashed. Reopened a new firefox session, and that crashes. Firefox keeps crashing without attempting to open the email link.

Also crashes in safe mode.

Never had the problem before.

Tom C

Clicked on a link in an email and firefox crashed. Reopened a new firefox session, and that crashes. Firefox keeps crashing without attempting to open the email link. Also crashes in safe mode. Never had the problem before. Tom C

Gekose oplossing

That looks like a problem with Trusteer Rapport.

Lees dié antwoord in konteks 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

That looks like a problem with Trusteer Rapport.

twcinnh
twcinnh Vraag-eienaar
more options

That is what is seems to have been. I've opened an inquiry with Rappaports, the vendor of Trusteer. Removing trusteer has so far kept Firefox from crashing with addon ons working.

Tom C