This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

while using att yahoo browser, i have been receiving an ad pop-up from match.com. it takes over the whole tab and cannot be closed. it does however finally "go away".

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur rbillings

more options

this has been happening for several days. while working in att mail, this ad for match.com suddenly appears and takes over the whole screen. opened new tab, but the ad was still there. ad was NOT there on chrome .

this has been happening for several days. while working in att mail, this ad for match.com suddenly appears and takes over the whole screen. opened new tab, but the ad was still there. ad was NOT there on chrome .

Gekose oplossing

Hi fgoodman928-

If you are getting unwanted pop-ups it is likely you got some malware. Here is an article on how to identify and troubleshoot malware:

Troubleshoot Firefox issues caused by malware

Hope that helps.

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Hi fgoodman928-

If you are getting unwanted pop-ups it is likely you got some malware. Here is an article on how to identify and troubleshoot malware:

Troubleshoot Firefox issues caused by malware

Hope that helps.