Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The go to button has stopped working, and typing an address in the location bar and hitting enter does nothing as well! HELP.

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I will paste the full tech info. below, including my list of add ons. But I've had all of those for a couple days and the location bar has stopped working as far as taking me to a site. Neither the go to button or typing an address and hitting enter does ANYTHING!

I will paste the full tech info. below, including my list of add ons. But I've had all of those for a couple days and the location bar has stopped working as far as taking me to a site. Neither the go to button or typing an address and hitting enter does ANYTHING!

All Replies (3)

more options

To clarify, the location bar functions mentioned above only stopped working tonight, while all of the extensions have been with me since updating to FF 7 a couple says ago. I've already tried selectively disabling some of the extensions.

more options

Does anybody monitor these forums...?

more options

That issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).