This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why should I update to the "New" Firefox, when by doing so I will have to disable Symantec? If your system does not work well with that, then I am in a true conundrum, as I need that program to provide all the protection I absolutely need from the web.

  • 2 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur JPLaPre

more options

I keep getting a pop up urging me to upgrade to the new Firefox, but then I get a notice that says the upgrade will not work with Symantec, my Norton account that protects my machine from various things on the Internet. I simply will not do that. You either have to find a way to make the upgrade work with Symantec, or purchase some other, equal protection for me.

I keep getting a pop up urging me to upgrade to the new Firefox, but then I get a notice that says the upgrade will not work with Symantec, my Norton account that protects my machine from various things on the Internet. I simply will not do that. You either have to find a way to make the upgrade work with Symantec, or purchase some other, equal protection for me.

Gekose oplossing

Firefox doesn't disable the entire Synmantec program, just the Symnantec extensions for Firefox. And those extensions can be easily updated for the new version of Firefox by running a Symantec / Norton Live Update, after the new version of Firefox is installed.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Firefox doesn't disable the entire Synmantec program, just the Symnantec extensions for Firefox. And those extensions can be easily updated for the new version of Firefox by running a Symantec / Norton Live Update, after the new version of Firefox is installed.

more options

Thank you. I can feel much more comfort in doing this now.