This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can anyone tell me what this crash id means: bp-bdb72915-469b-44a1-a70a-083572111111 -- firefox keeps crashing on startup, even in safe mode

  • 2 antwoorde
  • 7 hierdie probleem
  • 2 views
  • Laaste antwoord deur 587dan

587dan
587dan
more options

Firefox keeps crashing on startup even in safe mode (i had also earlier tried to disable plugins and addons)

Firefox keeps crashing on startup even in safe mode (i had also earlier tried to disable plugins and addons)

Gekose oplossing

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-bdb72915-469b-44a1-a70a-083572111111
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.

Lees dié antwoord in konteks 👍 1

All Replies (2)

knorretje
knorretje
more options

Gekose oplossing

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-bdb72915-469b-44a1-a70a-083572111111
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.

587dan
587dan Vraag-eienaar
more options

Genius - thank you - problem solved!