We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

follow-up to earlier question; you asked me by email to confirm that I asked a question. I did. The question was: if I don't get a prompt to drag the ff icon into my Applications file, how do I do so?

  • 1 antwoord
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur ideato

more options

I downloaded the latest version of Firefox as requested. I was told to drag the icon to my Application file when prompted. The download was successful, but I never got the prompt. And so I still have the old version of Firefox (3.6.24) and the home page still tells me I'm using an out-dated version. So what do I do?

I downloaded the latest version of Firefox as requested. I was told to drag the icon to my Application file when prompted. The download was successful, but I never got the prompt. And so I still have the old version of Firefox (3.6.24) and the home page still tells me I'm using an out-dated version. So what do I do?

All Replies (1)

more options

Installing Firefox on Mac:

http://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.