This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have MacOS 10.6.8,Firefox 8.0.,Downloadhelper 4.9.7- ever since upgrading Downloadhelper will not convert movies or mp3 files from websites that worked with earlier version. It gives me the message: Conversion requires an external application

  • 1 antwoord
  • 34 hierdie probleem
  • 17 views
  • Laaste antwoord deur cor-el

vscimeca
vscimeca
more options

I run MacOS 10.6.8, Firefox 8.0, Downloadhelper 4.9.7- I cannot convert files found online. I get a message that "Conversion requires an external application that appears to be missing on your system. Configure Conversion?

I run MacOS 10.6.8, Firefox 8.0, Downloadhelper 4.9.7- I cannot convert files found online. I get a message that "Conversion requires an external application that appears to be missing on your system. Configure Conversion?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try the Downloadhelper forum.