This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot register because it does not tell me my logon name.

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt Brubeck

more options

I had to create a new email address and create a new account just to ask this question because I could not log on after a password change and could not find my user name. This is what you have to go through to get around your stupid automatic system. THE PROBLEM IS that I when I log on to my bank, their site does not remember my computer ON FIREFOX. If I use EXPLORER, it works fine. I cannot find the switch. Also, my basic Igoogle account never remembers my password anymore. Other sites do, what gives? I searched all the help and nothing answered this. Live chat is CLOSED as usual. If I cannot fix these problems, then I will stop using Firefox all together.

Edited by a moderator due to language. See the Rules & Guidelines .

I had to create a new email address and create a new account just to ask this question because I could not log on after a password change and could not find my user name. This is what you have to go through to get around your stupid automatic system. THE PROBLEM IS that I when I log on to my bank, their site does not remember my computer ON FIREFOX. If I use EXPLORER, it works fine. I cannot find the switch. Also, my basic Igoogle account never remembers my password anymore. Other sites do, what gives? I searched all the help and nothing answered this. Live chat is CLOSED as usual. If I cannot fix these problems, then I will stop using Firefox all together. ''Edited by a moderator due to language. See the [http://support.mozilla.com/kb/Forum+and+chat+rules+and+guidelines Rules & Guidelines] .''

Gewysig op deur the-edmeister

All Replies (2)

more options

Hi,

I'm sorry you are having this problem with Firefox not remembering your settings and that the SUMO site was not helpful. I think you can find this in your Preferences, under Security, is the Remember Passwords box checked?

more options

The problems you are having might be caused if cookies are disabled in the Firefox settings. For instructions to check if cookies are enabled, see: Enhanced Tracking Protection in Firefox for desktop