This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can I find another plug in instead of Adobes problem Flash player. Happy for any tip of an alternative.

more options

Adobe flash player has stop function. There is no way I can update it. Adobes update service say "the application already is running" So I got tired on trying. Now my question is - can I find another application so I can get Firefox Ok again. I need to watch my videos from the university.

Adobe flash player has stop function. There is no way I can update it. Adobes update service say "the application already is running" So I got tired on trying. Now my question is - can I find another application so I can get Firefox Ok again. I need to watch my videos from the university.

All Replies (1)

more options

You don't have Flash installed, so it can't be running now.

  1. Restart Windows.
  2. Bring up Firefox, and install Flash from http://get.adobe.com/flashplayer/ but before you install, uncheck the Security Scan Plus. It has nothing to do with Flash Player and such additional baggage during installation is known as crapware. Only install the Flash Player.
  3. If the installation does not start use "Ctrl+J" to find the downloaded install and run it.
  4. When the install actually begins in an installation window, bring Firefox down with "Alt+F" (File) > Exit.
  5. If the installation does not proceed, then bring up the Windows Task Manager ("Ctrl+Alt+Del"), click on the "Processes" tab of the WTM and look for firefox.exe and plugins-container.exe and terminate if running.
  6. When the installation completes, restart windows, then bring up Firefox
  7. Check your Flash installation at http://www.adobe.com/software/flash/about/ to show that you have the latest Flash installed. (don't press the play now button).
  8. Check all of your Firefox plug-ins at http://www.mozilla.org/plugincheck/

Gewysig op deur David McRitchie