This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox downloader tells me there is a video in queue when i try to close out, even when i don't use it

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur sctl

more options

I just updated to FF 8. Now if i'm on youtube or any site with a FLV/MOV/WMA file and i use the Downloader, after i am done. Firefox will tell me that i have a video currently in queue and if i would like to cancel. This also happens when i don't even activate the downloader or have not attempted to download any video file. It will tell me that theres video currently in queue.

I just updated to FF 8. Now if i'm on youtube or any site with a FLV/MOV/WMA file and i use the Downloader, after i am done. Firefox will tell me that i have a video currently in queue and if i would like to cancel. This also happens when i don't even activate the downloader or have not attempted to download any video file. It will tell me that theres video currently in queue.

All Replies (1)

more options

Some Firefox add-ons like DownloadHelper work in the background and wait to download a video until the video has been completely rendered on your screen, so if you try to close Firefox while such an add-on is working, you will get that message.

If you ever installed an add-on like that and then uninstalled it, you may have residual data in your Firefox profile that is telling Firefox there is still an unfinished download.

To clear all downloads, from the Firefox menu bar, open

Tools -> Clear Recent History -> Time Range

Select Everything for a time range, and only check the box below that for Browsing and Download History.

This will clear your entire history, so if you have any tabs or windows open that you wish to remember, bookmark those windows and tabs in a temporary bookmark folder before proceeding.

Please post back and mark this issue as "Solved" if it solved your issue, and if not please post back with further questions.