This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot seem to get the Firefox upgrade to function

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur Vivek

more options

When I click the upgrade at the start menu....I can download the upgrade and run it but when I open my browser, it still says that I am not running the upgrade.

When I click the upgrade at the start menu....I can download the upgrade and run it but when I open my browser, it still says that I am not running the upgrade.

All Replies (1)

more options

Hi,

Please try after deleting the updates.xml file in the Firefox installation folder.